SHIPPING POLICY

Last Updated: 18 October 2026

Welcome to ViralPicks.in, owned and operated by Shashwat Parashar. We want your shopping experience to be simple, transparent, and reliable. This policy explains how we process and deliver orders placed through https://viralpicks.in.

1. Shipping Locations

We currently intend to serve customers across India, subject to product availability and courier serviceability at the delivery PIN code.

International shipping is not currently offered.

2. Shipping Methods

Orders may be delivered through third-party courier companies, logistics providers, and fulfilment partners.

For products fulfilled through dropshipping suppliers, your order may be dispatched directly from the supplier to your delivery address.

The shipping method will depend on your location, product, and available fulfilment options.

3. Order Processing Time

Orders are generally processed within 1–3 business days after successful order confirmation and payment, where applicable.

Processing includes order verification, supplier coordination, and preparation for dispatch.

Processing may take longer during public holidays, promotional periods, or unexpected supplier delays.

4. Estimated Delivery Time

Our estimated delivery timeframe is 5–10 business days after dispatch.

Delivery times may vary depending on your PIN code, supplier fulfilment, courier operations, and circumstances beyond our reasonable control. Remote locations may require additional time.

These timeframes are estimates rather than guaranteed delivery dates. We will communicate material delays where reasonably practicable.

5. Shipping Costs

Standard Shipping: FREE across India for serviceable PIN codes.

Any additional shipping options or charges, if introduced, will be displayed at checkout before you complete your purchase. We will not impose undisclosed shipping charges after an order is placed.

6. Order Confirmation and Tracking

After placing an order, you may receive an order confirmation through the contact details provided at checkout.

Once your order has been dispatched, tracking information will be shared through email, SMS, or another available communication channel where supported by the courier.

Tracking updates may take some time to appear. If you have not received tracking information within 3 business days after dispatch, contact us with your order number.

7. Delivery Address

Please ensure that your name, mobile number, PIN code, and shipping address are accurate.

If delivery fails because of an incomplete address or an unavailable recipient, the courier may attempt redelivery or contact you for clarification.

If you need to correct your address, contact us as soon as possible. Address changes may not be possible after dispatch.

8. Delays and Delivery Issues

Delays can occur because of weather, transport disruptions, public holidays, courier issues, supplier delays, or other unforeseen circumstances.

If your order is delayed, tracking has stopped updating, or your parcel appears lost, contact us so we can investigate with the relevant supplier or courier and work toward an appropriate resolution.

If an order is lost or cannot be delivered, we will provide an appropriate remedy in accordance with applicable law.

9. Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, incomplete, or incorrect, contact us with your order number, a description of the issue, and photographs where reasonably available.

We will review your request and arrange an appropriate remedy, which may include a replacement or refund, in accordance with our Return and Refund Policy and applicable law.

Please retain the product and packaging until the issue has been resolved, where reasonably possible.

10. Order Cancellation

If you wish to cancel an order, contact us as soon as possible. Cancellation may be possible before dispatch, subject to the order status and applicable law.

Once an order has been dispatched, the request may need to be handled under our Return and Refund Policy.

11. Contact Information

Store: ViralPicks.in
Owner: Shashwat Parashar
Website: https://viralpicks.in
Customer Support Email: viralpicks7@gmail.com

For shipping questions or tracking assistance, please contact us using the details above.

Thank you for shopping with ViralPicks.in.