TERMS OF SERVICE — VIRALPICKS.IN

Last Updated: 18 October 2026

1. Introduction

Welcome to ViralPicks.in, owned and operated by Shashwat Parashar. These Terms of Service govern your access to and use of https://viralpicks.in, including browsing our website, purchasing products, and using our services.

By accessing our website or placing an order, you agree to these Terms and our applicable Privacy Policy, Shipping Policy, and Return and Refund Policy.

2. Account Terms

You must be legally capable of entering into a binding contract under applicable Indian law to purchase products through our website.

You agree to provide accurate and complete information when placing an order or creating an account, if account functionality is available.

You are responsible for keeping your account credentials secure and notifying us of suspected unauthorised access. We may restrict access where necessary to prevent fraud, unlawful activity, or misuse, subject to applicable law.

3. Products and Descriptions

We make reasonable efforts to ensure that product descriptions, images, specifications, and prices are accurate.

Product colours, packaging, and appearance may vary slightly due to screen settings, lighting, or manufacturer updates. Such variations will not affect your statutory rights regarding defective, damaged, incorrect, or misdescribed products.

Product availability may change, and we reserve the right to update listings as necessary.

4. Pricing and Payment

All prices are displayed in Indian Rupees (INR), unless otherwise stated. Applicable taxes, shipping fees, and other charges will be disclosed at checkout as required by law.

Payments may be processed through third-party payment gateways available at checkout. By placing an order, you confirm that you are authorised to use your selected payment method.

If a payment fails or an order cannot be fulfilled, we will communicate the issue and arrange any applicable refund in accordance with our policies and applicable law.

We will not impose undisclosed charges or engage in misleading pricing practices.

5. Order Acceptance and Cancellation

Placing an order constitutes an offer to purchase the selected products. An automated order confirmation acknowledges receipt but does not necessarily constitute final acceptance.

Orders are subject to product availability, payment verification, and accurate order information.

We may cancel an order where legally permitted, including in cases of suspected fraud, genuine stock unavailability, or material pricing errors. If payment has already been received, applicable refunds will be arranged in accordance with the law.

Customers may request order cancellation by contacting our customer support email as soon as possible. Cancellation eligibility depends on the order's fulfilment status and applicable consumer rights.

6. Shipping and Delivery

Orders will be processed and dispatched according to the timelines communicated on the relevant product page or at checkout.

Delivery estimates depend on the customer's location, supplier fulfilment, courier operations, and other relevant circumstances. Any estimated delivery timeline will be communicated before purchase where required.

For products fulfilled through third-party suppliers or dropshipping partners, dispatch and delivery may depend on their fulfilment processes.

Customers must provide accurate shipping details. If a parcel is lost, damaged, incorrect, or undelivered, please contact customer support so we can investigate and provide an appropriate resolution.

Nothing in these Terms removes our obligations under applicable Indian consumer-protection law.

7. Returns, Replacements, and Refunds

Returns, replacements, cancellations, and refunds are governed by our Return and Refund Policy, available through the relevant policy link on https://viralpicks.in.

Customers should contact customer support with their order number and details of the issue.

Requests involving defective, damaged, incorrect, or misdescribed products will be handled in accordance with applicable law and our published policies.

Approved refunds will generally be processed through the original payment method where feasible. Processing times may depend on the payment provider and banking procedures.

Any exclusions or conditions must be disclosed clearly and cannot override mandatory consumer rights.

8. Promotions and Discounts

Promotional offers and discount codes may be subject to specific terms, validity periods, and usage restrictions disclosed with the offer.

We may modify or withdraw promotions where legally permitted, without affecting rights that customers have already acquired under applicable law.

9. Prohibited Uses

You must not use ViralPicks.in to:

• Violate applicable laws or regulations.

• Commit fraud or make unauthorised transactions.

• Submit false information or fraudulent refund claims.

• Interfere with website security or attempt unauthorised access.

• Upload malicious code or disrupt website operations.

• Infringe intellectual property rights.

• Abuse promotions, automated ordering systems, or customer support services.

We may take appropriate action against misuse, subject to applicable law.

10. Intellectual Property

Our website's original branding, logos, text, graphics, and design elements are owned by or licensed to ViralPicks.in, unless otherwise stated.

You may use our website for personal shopping purposes. You must not reproduce or commercially exploit protected content without permission, except where permitted by law.

Third-party trademarks and product images remain the property of their respective owners.

11. Third-Party Services

Our website operates on Shopify and may use third-party payment providers, suppliers, shipping companies, and other service providers.

These services may be subject to their own terms and privacy policies. Our use of third-party services does not remove any obligations we have under applicable law.

12. Privacy

Your use of our website is also governed by our Privacy Policy, available through the policy links on https://viralpicks.in.

We may process personal information to fulfil orders, process payments, arrange delivery, provide customer support, prevent fraud, and comply with legal requirements.

Please review our Privacy Policy for details about data collection, use, sharing, and your privacy rights.

13. Limitation of Liability

To the extent permitted by applicable law, ViralPicks.in will not be liable for indirect or consequential losses that were not reasonably foreseeable.

We are not responsible for delays caused by circumstances genuinely beyond our reasonable control, but this does not remove any legal obligations owed to customers.

Nothing in these Terms excludes liability for fraud, wilful misconduct, or any liability that cannot legally be excluded or limited. Your statutory rights under Indian consumer-protection law remain unaffected.

14. Indemnification

To the extent permitted by law, customers may be responsible for losses directly arising from their fraud, unlawful use of our website, or material violation of these Terms.

This section does not apply to losses caused by our own unlawful conduct or where such responsibility cannot legally be imposed on a customer.

15. Force Majeure

We will take reasonable steps to address delays caused by circumstances beyond our reasonable control, such as natural disasters, major transport disruptions, or widespread infrastructure failures.

This section does not remove any cancellation, refund, or other obligations imposed by applicable law.

16. Changes to These Terms

We may update these Terms to reflect changes in our business, website, services, or legal obligations.

The latest revision date will appear at the beginning of this page. Where required by law, we will provide notice or obtain consent for relevant changes.

17. Governing Law and Jurisdiction

These Terms are governed by the laws of India.

Subject to applicable law, disputes may be brought before the competent courts in Faridabad, Haryana, India, where such courts have jurisdiction. Nothing in this clause prevents consumers from approaching a competent consumer commission or other authority available under applicable Indian law.

18. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent legally permitted.

19. Contact Information

Store Name: ViralPicks.in

Owner: Shashwat Parashar

Website: https://viralpicks.in

Customer Support Email: viralpicks7@gmail.com

Business Address: 5f/49 nit 5 faridabad haryana

Contact Number: 7042938198

Customer Support Hours: Contact us by email; we will respond as reasonably practicable and within any applicable legal deadlines.

Thank you for shopping with ViralPicks.in. We appreciate your trust and are committed to providing a transparent and reliable shopping experience.